Terms of Service

Section I: To provide you the best possible care, you will need to understand the nature of Noor Human Consulting services. This is not psychiatry, clinical psychology or psychotherapy. Our services include mental health coaching, psycho-education, strategic interventions and human science consulting to improve personal and family well being. For Muslim clients we include Islamic psychology principles and practices supplemented by coaching psychology techniques.

Our approach is tailored for each client and we pride ourselves on multicultural and religious sensitivity. Methods of growth will take into consideration the client's health, religious practice, individual needs, culture, environment and family dynamics.

By signing the Noor Human Consulting agreement, the Client is consenting to follow the assigned exercises and to consistently work on themselves outside of scheduled sessions and to make payments on time. If the client is a minor, the parent(s) is responsible for payments and being involved.Therefore parents must schedule their own sessions with Karim Serageldin to review and discuss their child's progress as consistently as needed.

Furthermore by agreeing to these terms of service you will under all circumstances hold harmless and defend Karim Serageldin from any liability, and waive any and all claims or causes of action, for any actual, perceived, or alleged illness, injury, death, or other damage, arising from or in connection with any services provided by, or any alleged or actual negligent act of Karim Serageldin. Please note that confidentiality is the first ethic of this service and names are never mentioned. It must be understood that confidentiality does not apply if we determine that you are (i) a danger to yourself or others (ii) unlawful acts such as sexual and/or physical abuse is occurring (iii) we are ordered by a court of law to disclose information.

Section II: Mobile and Online Service. If you use internet video or phone services you understand the possibility that your privacy could be breached due to the nature of internet use or mobile connection. It is your responsibility to protect your privacy when using a computer or telephone, especially if it is available to others. 

Section III: Payments and Cancellations. This is a contract agreement and private service between the consultant (Karim Serageldin) and the client. You agree to (a) making all payments on time (b) abide by all conditions in this total document form (c) clearing any unpaid balances before your contract agreement is over.

1. 24 hours notice is required for any cancellation. Otherwise your session will still be charged or counted.

2. Checks and credit cards that do not clear will result in a $50 charge on top of the session fee.

3. All charged fees must be paid before your next session.

4. If applicable, unpaid balances of sessions or packages must be cleared before scheduling your next session.

5. Canceling any Package before the time frame of your package terms will result in a $100 fee.